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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is FellaFeeds
FellaFeeds is a multi-function feedback app that allows you to collect feedback on kiosks, iPad and Android tablets, online surveys on the website and emails, offering you easy and customizable surveys to collect customer feedback in a simple and effective way.
Benefits of using FellaFeeds
FellaFeeds collects feedback through Net Promoter Score, CRS, and CSAT that assists in making crucial business decisions; moreover, FellaFeeds includes several features such as Negative feedback notices, customer loyalty program, and much more useful to grow your business.
Why should I use FellaFeeds
FellaFeeds motivates the use of digital feedback in offline stores and automates marketing activities such as SMS, e-mail, Facebook and Google Ads ads so that, like any other online business store, the user can take full advantage of the potential of the platform.
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leads with LiveChat Inc
leads with LiveChat Inc
Laurenzano Propiedades is a real estate market. The objective of Laurenzano Propiedades was to acquire more leads, thanks to LeadsBrigde, Laurenzano Propiedades was able to obtain more leads and decrease the CPC