Does LiveChat Inc integrate with Goldmine CRM? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 380 integrations. Start now connecting LiveChat Inc and Goldmine CRM
What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Goldmine CRM
Goldmine CRM is an affordable CRM solution, suitable for businesses of all sizes, available on the cloud or on-premise. Which distinguishes it from most other CRM softwares, is a built-in call center solution.
Benefits of using Goldmine CRM
Goldmine CRM provides a lot of features to manage the entire businesses activities, from sales and contact management, to marketing and customer service. The central database for marketing and sales prospects, allow you to eliminate duplicated contacts across leads, customers and suppliers. Goldmine CRM also offers segmentation and filter methods, and a native integration with Constant Contact campaigns to communicate with your leads, prospects and customers. Goldmine CRM provides some key modules useful to manage the entire sales pipeline, such as activities, contacts, opportunities and cases (useful for customer support purposes).
Why should I use Goldmine CRM
The communication tools are very straightforward: from a contact view, you can immediately start a phone call or send an email message. Goldmine CRM provides dozens of customizable dashboard, to easily view and monitor the entire business processes and activities. In fact, all the interactions are automatically tracked and stored. Therefore, the system is able to generate insights, reports and forecasts in an very accurate way. The Premium Edition also offers sales and marketing automation capabilities, in order to avoid you to perform repetitive admin tasks.
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Jidd Motors is a Luxury Car Dealer that was looking to drive targeted traffic to its luxury car dealership.Thanks to LeadsBridge and Facebook Lead Ads, Jidd Motors was able to improve leads collected in 16 days up to +41%