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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Happy Grasshopper
Happy Grasshopper is an automated email marketing platform that offers companies and entrepreneurs the ability to stay in touch with their contacts automatically. Happy Grasshopper allows its customers to convert more leads into clients, get more referrals and achieve their customer recruitment goals through an optimized follow-up process via email.
Benefits of using Happy Grasshopper
Since it was founded , Happy Grasshopper has used SendGrid's scalable email infrastructure as an Original Equipment Manufacturer (OEM) to send marketing emails on behalf of thousands of customers in the United States and Canada.
Why should I use Happy Grasshopper
Happy Grasshopper's email communications include e-mail or "keep-in-touch" campaigns that allows you to keep in touch with the list of your potential customers and new custom customer acquisition campaigns. This features help you to facilitate recruitment and the goals of your business growth. In addition, Happy Grasshopper is committed to working with intelligent partners to ensure that their customers get the most from the application.
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Being a Travel company, Almundo needed to reach travel-interested users. Thanks to LeadsBridge and Facebook Lead Ads, Almundo was able to increase their subscribers by 20% and improve the campaign R.O.I. by 6 %