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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Helcim
Helcim is a payment gateway tool that provides credit card processing how small businesses need it - with complete transparency. All of its prices are indicated on its website, and if anything confuses you, the company provides several online tutorials and how-to guides.
Benefits of using Helcim
Helcim offers traditional payment processing equipment and a suite of features called "Helcim Commerce", designed as an all-in-one business management solution for merchants across all their sales channels.
Why should I use Helcim
Helcim offers competitive pricing for credit card processing, making it easy to compare costs with some of the competitors. Helcim's transparent pricing policy extends to its fees, as it also publishes them online in full, which is a good thing about credit card processors. Charge your account a single monthly fee. Moreover, the amount depends on how you accept payments.
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leads with LiveChat Inc
leads with LiveChat Inc
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