Does LiveChat Inc integrate with Hiver? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 380 integrations. Start now connecting LiveChat Inc and Hiver
What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Hiver
Hiver is a business tool that makes collaboration simple and powerful without having to spend a lot of money on custom software. With a simple Gmail account, companies can offer support to first-rate customers, manage and execute their daily operations, hire teams or individual workers and manage tasks directly from the familiar interface of their Gmail inbox.
Benefits of using Hiver
With Hiver, you can access and manage shared mailboxes from a simple Gmail account. Managing your emails and sending them to your team members for the appropriate actions is quick and easy, from your shared inbox you can instantly view all your emails, assign tasks to your team members, monitor their progress and mark the emails made once resolved.
Why should I use Hiver
With Hiver, users can share their contact groups and any changes made to the contact profiles are instantly updated in seconds. Users can also share templates, schedule their emails and set reminders for emails to be shown later.
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leads with LiveChat Inc
leads with LiveChat Inc
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