LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.

Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.

The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.

Infusionsoft is a leading marketing automation platform that allows you to increase your leads and manage your contacts base, with the goal of growing your sales volume. Infusionsoft was designed as a small business CRM, sales and marketing automation software, yet it is widely used by companies of any size.

First of all, Infusionsoft allows you to acquire more leads in different ways. You can upload a list of contacts manually, or create opt-in forms that will be included on your website, blog or landing pages, in order to get more leads. Moreover, you can integrate Infusionsoft with other online platforms that you use to generate leads online. By doing so, the contacts will start receiving your email follow ups and newsletters.

With Infusionsoft, you can assign tags to your leads, in order to identify their preferences and behaviors. When you tag a contact with Infusionsoft, you collect crucial information about your leads that you can use to send more specific offers and more relevant messages, which generally increases conversion rates.

What you can do with LiveChat Inc and Infusionsoft

Create new Infusionsoft contacts in queries with LiveChat Inc

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Create new Infusionsoft webforms in forms with LiveChat Inc

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Create new Infusionsoft orders in forms with LiveChat Inc

Create new Infusionsoft orders in groups with LiveChat Inc

Create new Infusionsoft orders in products with LiveChat Inc

Update Infusionsoft contacts in queries with LiveChat Inc

Update Infusionsoft contacts in forms with LiveChat Inc

Update Infusionsoft contacts in groups with LiveChat Inc

Update Infusionsoft contacts in products with LiveChat Inc

Update Infusionsoft webforms in queries with LiveChat Inc

Update Infusionsoft webforms in forms with LiveChat Inc

Update Infusionsoft webforms in groups with LiveChat Inc

Update Infusionsoft webforms in products with LiveChat Inc

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Update Infusionsoft orders in forms with LiveChat Inc

Update Infusionsoft orders in groups with LiveChat Inc

Update Infusionsoft orders in products with LiveChat Inc

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About LeadsBridge

LeadsBridge is a set of automation tools designed to integrate businesses' assets with the most popular advertising platforms and lead generation tools.

Thanks to its cutting-edge technology, LeadsBridge allows companies to securely sync data to/from over 370 CRMs and custom solutions, avoiding any type of marketing interruptions and manual work.

 

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