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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is MailWizz
MailWizz EMA is an email marketing application that allows you to manage the email marketing of your websites. The main idea behind MailWizz creators is that everyone should be able to grow their business through an accessible email marketing tool, which shouldn’t be difficult to learn.
Benefits of using MailWizz
Thanks to an impressive features set, Mailwizz EMA makes it easier to create better email marketing campaigns, improve conversions, retention and sales. How does MailWizz work? MailWizz enables you to be in full control of the email marketing campaigns of all your websites, analyzing data, by using just one platforms that manages everything. Thanks to this tool, you don’t need to pay other services for handling the emails for you.
Why should I use MailWizz
MailWizz is an hosting based application and you can monetize it. In fact, this is a Software As A Service product that helps you grow your sales. For example, you can charge your customers, create customized price plans and manage your orders and sales.
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