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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Unifonic
Unifonic is an internet company that makes cloud communications more accessible, cost-efficient and simpler to implement with solutions that scale. It’s focused on creating communications that reach anywhere and bring people and businesses closer together.
Benefits of using Unifonic
The company builds powerful messaging and voice capabilities into your systems without the need for hardware or network operators.
Why should I use Unifonic
They are a cloud-oriented company that provides SMS and Voice services, exposing APIs for more than 5000 customers and growing.
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leads with LiveChat Inc
leads with LiveChat Inc
Leboha is e-commerce for wellness products the goal of Leboha was to grab conversions with a giveaway to help build a mailing list and following. Thanks to LeadsBridge Leboha decreasing the cost per conversion up to -85%