Streamline your data management process with the Livechat Monitoring + Pega CRM integration

LiveChat offers chat monitoring for experienced website owners who want to increase website conversion rates.

Live Chat Monitoring is an Australian-owned company based in South Melbourne and satellite offices in the United States and the United Kingdom. The team consists of highly skilled customer service professionals who receive a continuous weekly training on consumer behavior and on the capture of leads. The benefits of adding live chat monitoring to your website is many, but often the biggest challenge is how to use this tool correctly.

LiveChat monitoring offers a service that solves the number-one challenge with live chat. Our operators are online 24 hours a day and seven days a week and ready to respond to visitors to your website. Increase the conversion of your website by turning your visitors into paying customers, if you have invested your time and your hard-earned money to convince potential customers to visit your website, this software will help you capitalize on this investment and achieve its maximum potential.

Pega CRM is a CRM software from Pegasystems that integrates sales, marketing, and customer support functions in a single solution. Pega CRM also offers end-to-end automation and a real-time artificial intelligence capability to guide customer insights.

Pega CRM provides tools to recognize and analyze customer behavior and to suggest the next best action for each customer. Furthermore, Pega CRM can acquire and connect customer conversations on multiple channels to anticipate and stimulate their journey.

Furthermore, Pega CRM is designed for very large companies that need to process high volumes of complex requests from customers. Finally, Pega CRM supports various integrations with Outlook, Gmail and other email service providers.