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What is Olark
Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.
Benefits of using Olark
Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.
Why should I use Olark
Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.
What is Daylite
Daylite is a CRM designed for small and medium businesses who want to better manage their contacts, leads and clients. Daylite is used by companies and professionals to organize all their notes, e-mails, sales opportunities, projects, calendars, activities and contacts, in just one platform. In addition, you can connect people to keep track of relationships, project emails, call notes and people to appointments. This simplifies the search and saves you time.
Benefits of using Daylite
Daylite improves your productivity. You can keep all your customers' information in a centralized location, including calls, notes, e-mails, meetings, sales opportunities, and related projects. At the same time, all information on the project can be stored at one place, including the people involved, the activities to which they are assigned and the correspondence such as e-mails and phone calls.
Why should I use Daylite
You can access your information anywhere with your PC, Mac, iPad and iPhone. In addition, you can have offline access and when you restore your Internet connection, Daylite automatically synchronizes and update's devices and information about the system.
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