Streamline your data management process with the Olark + Dominion Dealer Solutions integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Dominion Dealer Solutions is an end-to-end technology specifically designed for dealers which lets you control and manage your business effortlessly, in order to achieve more results in terms of efficiency, productivity and sales.

Dominion Dealer Solutions, in fact, provide a wide range of products and services that allow you to stay connected to your team and employees, define your sales processes and take care of your customers. Dominion Autobase CRM and Dominion Web Control (™) The Dominion Autobase CRM is the tool that helps auto dealers generate profitable customer relationships. Dominion Web Control (™) is the tool designed to manage your internet leads, certified by every car manufacturer, which “brings your customers from internet to your showroom”.

Through these tools,you can track and manage your sales process and take the right decisions day-by-day, increasing your closing rates. By planning the marketing activity and sharing the processes with your team, in every moment you can identify the next step that brings each customer closer to the sale. A built-in reporting tool let you track the results and evaluate your lead and sales team performance. By having a detailed overview of such activities, the process of optimizing your employees’ work becomes much easier.