Streamline your data management process with the Olark + Google Shopping integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Google Shopping is a tool provided by Google that allows retailers and eCommerce companies to advertise their physical products on Google and, for users, to compare various online shopping websites with just a few clicks to find the items you intend to purchase quickly.

Google Shopping works like a standard search engine, within which you can find products of any kind. Users can filter results based on specific parameters, such as price or retailer.

Google Shopping is not presented as simple text Ads but is accompanied by further information on the products and photographs. Products advertised through this service, like Google Ads ads, also appear on the first page of search results.