Streamline your data management process with the Olark + Velocify (HTML) integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Velocify is a web-based CRM application designed to let you control and evaluate high levels of sales and organize all data into one CRM platform. Velocify automates your sales management, lead management, sales enablement, and customer relationship management in just one user-friendly solution.

Velocify monitors all lead generation and sales actions to further increase maximum conversion rates as well as ensure detailed and accurate revenue reports that can be customized in real-time. The sales algorithm within the tool’s application automatically allocates gives leads to specific team members and will notify your employees via email or SMS.

The management platform is integratable completely with Salesforce, gives you a free smartphone application for your field representatives and managers to monitor sales leads or activities, and is also integrated with a Dial-IQ system giving your sales teams quick mobile access to new leads.