Streamline your data management process with the Olark + Velocify integration

Olark is an easy-to-use live chat software, very helpful to engage and support your customers and website visitors. It is one of the most common platforms for real-time chats, adopted by several businesses that want to increase sales, provide a better support experience and manage long-term relationships with their customers. Its intuitive and fresh design, together with a quite easy setup process, make Olark a platform suitable for small businesses too.

Olark allows you to easily connect with your customers, also getting useful information such as location, device used, number of visited pages on your website, most recently visited pages and so on. In this way, you can better identify your customers, provide them the best answers to their questions and turn leads/opportunities into deals.

Olark’s main goal is helping you to close more deals and improve your sales. For this purpose, Olark also provides a complete reporting system, that comes with a lot of analytics and insights, useful to monitor all the activities and optimize performances. The real-time monitoring system, allows you to your agent’s ratings, so you can better plan staffing decisions. One of the Olark’s mainstays is its integration list, which includes a lot of CRMs, Email Marketing software and Ecommerce platforms, such as HubSpot, Salesforce, Mailchimp, Shopify and BigCommerce.

Velocify is a sales software that allows you to improve your sales team productivity and achieve your business goals faster. With Velocify, you can easily manage your leads and clients to close more deals and sales by optimizing your entire sales process. Velocify offers a wide range of tools and services designed to satisfy all your business’ needs.

Velocify pulse helps your sales teams respond quickly and adequately when needed, connecting everyone who works within your business environment to the right team member and distributing the leads. With Velocity Pulse, it’s easier to follow up with your new prospects and connect with them at the right timing, which is necessary to improve your sales team performances.

Velocify Lead Managemen allows you to increase your lead conversion rates by managing incoming leads and optimizing the sales team’s workflow. Velocity engages for those who run retail or purchase mortgage businesses to help you managing referral partnerships. Velocify Dial-IQ is a sales dialer that helps sales reps be more productive, drive more conversions, and close more deals.