Streamline your data management process with the Salesforce® Commerce Cloud + Ford Direct integration

Salesforce® Commerce Cloud combines features for e-commerce, online shop and mobile-first POS, order management, and predictive intelligence in a single platform. Its characteristics are organized into three categories: experience, operations, and intelligence.

Moreover, Salesforce® Commerce Cloud features allow companies to manage their products, prices, promotions, and content, in order to improve the buying experience for its customers.

Salesforce® Commerce Cloud removes the barriers to innovation common to obsolete commerce solutions, allowing companies to keep up with today's dynamic market and evolving customer needs. The app is updated without problems up to eight times a year, thus offering new features and improvements without interrupting daily operations.

Ford Direct CRM is an intelligent and intuitive CRM for dealerships, that enables you to easily manage back end and front-end activities of your business. Connect with your audience Ford Direct CRM helps you connect with your customers and prospects, by creating email marketing campaigns or sending them text messages to encourage their response and increase conversions.

anage your sales process Ford Direct CRM allows you to manage your entire sales process, defining tasks, pipelines and activities that better fit your clients’ needs. Manage your leads from multiple sources Ford Direct allows you to manage leads from different sources by using a single platform, helping you clarify all your marketing activities. By handling your sales process, you’ll be finally able to focus on what really matters for your business: sell cars.

Ford Motor Company integration Ford Direct is directly integrated with Ford Motor Company and other FordDirect marketing services.