Streamline your data management process with the Salesforce® Commerce Cloud + Vonage integration

Salesforce® Commerce Cloud combines features for e-commerce, online shop and mobile-first POS, order management, and predictive intelligence in a single platform. Its characteristics are organized into three categories: experience, operations, and intelligence.

Moreover, Salesforce® Commerce Cloud features allow companies to manage their products, prices, promotions, and content, in order to improve the buying experience for its customers.

Salesforce® Commerce Cloud removes the barriers to innovation common to obsolete commerce solutions, allowing companies to keep up with today's dynamic market and evolving customer needs. The app is updated without problems up to eight times a year, thus offering new features and improvements without interrupting daily operations.

Vonage is an innovative platform that creates an omnichannel communication center to establish effective connections with leads and clients for better results.

Vonage integration platform enables a team to completely transform the customer experience. The service gives access to a comprehensive set of communication channels to connect with clients faster and more effectively.

With the Vonage integration platform, a business can also manage all conversations and receive unlimited reports to track the effectiveness, audit multiple accounts for further reporting, as well as to use subaccounts. That will make configuration, reporting, and billing process for different projects more simple.