Streamline your data management process with the TicketBase + Oracle Service Cloud integration

TicketBase is an event management platform designed for entrepreneurs and businesses that want to create and promote successful events. Thanks to its easy and simple page builder, through TicketBase you create beautiful presentations for your events that allow people to buy the tickets directly online. You can start from a blank page or a pre-made template, which can be customized in every part with your company’s logo, brand’s colors, and much more.

TicketBase helps you stay focused on the management of your events and forget about teachy stuff, by processing the sales and by managing the transactions automatically, while the mobile app process check-ins at your venue. TicketBase is also a customer management solution, which enables your customers to give you feedback quickly and keeping the conversations sorted neatly in Ticketbase. When setting up your payment options, with TicketBase you can easily create a survey or questionnaire in order to get important info about your attendees.

TicketBase allows you to give special discounts and access codes to your attendees. Thanks to the multi-user options, you can give access to your partners and employees to the management tools, and define the level of the access of each member.

Oracle Service Cloud is a corporate-scale contact center suite and customer support software. The platform consists of the Oracle RightNow suite of applications that facilitate social, web and contact center services.

Oracle RightNow Web Experience offers a self-service platform, accessible through email, mobile, web, and chat, helping users deliver a unified, cross-serving service to their customers. RightNow Social Experience is an app that enables brands to manage their social interactions and to provide support across social networks. RightNow Contact Center Experience provides end-to-end management of the entire customer journey by unifying knowledge, customer records, and interaction history.

RightNow Policy Automation allows users to offers personalized customer service by setting custom policies for the services they provide through face-to-face channels, call center, and self-service. RightNow Engage provides marketing automation and analytics to improve the customer experience. You can use it to offer personalized, timely communications and obtain access to real-time actionable insights.