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What is Zendesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using Zendesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use Zendesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Localytics
Localytics is a mobile engagement platform for mobile and web apps. The Localytics platform is used in over 37,000 apps on over 2.7 billion devices from companies like ESPN, Fox and The New York Times.
Benefits of using Localytics
Localytics allows companies the information and tools they need to improve their acquisition, engagement and storage efforts for mobile apps.
Why should I use Localytics
Localytics uses all the data surrounding users to offer highly targeted and personalized engagement campaigns, including push and in-app messages. Furthermore, Localytics uses performance data to measure and optimize these efforts towards the metrics that companies carry out.
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