Generate more leads with the ZenDesk + Oracle CRM integration

Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.

Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.

Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.

Oracle CRM is one of the leading software on today's market that boasts a solid and intuitive interface and a variety of product lines and implementation models. Oracle CRM simplifies customer relationship management for businesses of all sizes and industries, enabling them to optimize their sales processes and increase sales productivity.

The tool can regulate and manage the relationship with customers from the qualification and categorization of leads to the monitoring / management of opportunities, including optimization of forecasting, analysis and reporting and a set of powerful historical analysis for smarter business decisions.

Information is organized correctly and easily accessible by all team members, from any device. Beyond that, Oracle CRM has powerful built-in features, lead management tools and ROI measurement tools.