Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.

Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.

Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.

Slack is a real-time messaging platform for modern business teams who work remotely.

On Slack, people can send direct messages to other team members or share ideas, tasks, documents and much more through public channels. Sharing documents is easier than ever, thanks to a simple drag and drop system that allows you to send images, PDF documents, Google Docs and many other types of files.

Slack enables team members to send and receive face-to-face calls, using camera and sharing their screens. In every moment, you can retrieve a message, a notification or a file shared with Slack, by using the integrated search box. By installing slack’s app into your mobile device or PC, you can stay connected to your team, wherever you go.

What you can do with ZenDesk and Slack

Create new Slack contacts in chats with ZenDesk

Update Slack contacts in chats with ZenDesk

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About LeadsBridge

LeadsBridge is a set of automation tools designed to integrate businesses' assets with the most popular advertising platforms and lead generation tools.

Thanks to its cutting-edge technology, LeadsBridge allows companies to securely sync data to/from over 370 CRMs and custom solutions, avoiding any type of marketing interruptions and manual work.

 

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