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What is ZenDesk
Zendesk is a customer support service for businesses and companies that allows you to offer a first-class customer support to your clients and prospect. Zendesk’s software is designed to optimize your customer relationship by empowering the collaboration within team members. Zendesk helps your company be more flexible and increases the trust of your customers.
Benefits of using ZenDesk
Thanks to Zendesk, you can also collect a huge quantity of data that allows you to turn a short chat with a prospective client into a long-lasting relationship. Zendesk allows you to offer a customer service that stands out of the crowd, because its software is designed to help your team members be more efficient and fast.
Why should I use ZenDesk
Moreover, ZenDesk provides you insights and data about the most relevant metrics of your business, like the level of engagement with your customers and much more. ZenDesk is a helpful software for growing your business at scale. In fact, you can connect the platform with your favorite business tools and partners and take the most of of your customers support efforts.
What is Vcita
Vcita is an all-in-one business management app designed for Small and Medium businesses that want to better manage their time and boost their productivity. With Vcita, you can let your clients book appointments online and save a lot of time of phone calls, payments processes and invoices.
Benefits of using Vcita
The software allows you to connect with your contact base and build a long-lasting relationship with your clients, thanks to a CRM solution specifically designed for service providers. The calendar management tool helps you schedule your appointments and events, syncing your meetings with your existing calendar in order to avoid double bookings. Moreover, you don’t need to worry about payments and invoicing.
Why should I use Vcita
Vcita enables you to accept payments with credit cards or via Paypal, while the system creates beautifully designed, branded invoices. From lead generation to social media, you can improve your marketing campaigns by creating high converting, mobile friendly landing pages and connect them to your website and business pages. Vcita is also an email marketing tool that allows you to create beautiful, engaging emails to your contacts, in order to get more business and bookings from your prospects and customers.