Integrate Reynolds and Reynolds FOCUS CRM with LeadsBridge
Intro
Reynolds and Reynolds is an automotive platform. It delivers the software, business forms and supplies, and professional services that support all areas of automotive retailing for car dealers and automakers.
In this article, you'll learn how to connect your LeadsBridge account with Reynolds and Reynolds FOCUS CRM.
Connect Reynolds and Reynolds FOCUS CRM integration
Before you start
- Head over to the left sidebar and click on the Create new Bridge button
- Select your integrations in the selectors
- Click on the Continue button at the bottom right
Authorize Reynolds and Reynolds FOCUS CRM integration
Setup your Reynolds and Reynolds FOCUS CRM integration
- Click on Connect Reynolds and Reynolds FOCUS CRM
- Click on Create new integration to connect your Reynolds and Reynolds FOCUS CRM (or select an existing one from the dropdown if you already connected it)
- A popup wil be opened where you can authorize the Reynolds and Reynolds FOCUS CRM integration
- Fill CRM Import Email field to connect Reynolds and Reynolds FOCUS CRM with LeadsBridge
- Click on the Authorize button
- You can choose a name for this Reynolds and Reynolds FOCUS CRM and LeadsBridge integration (you can also edit it later)
- Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
- Now that your Reynolds and Reynolds FOCUS CRM is connected, you can continue with the set-up of your bridge
Configuration details for Reynolds and Reynolds FOCUS CRM
Other Info
You should supply the email where leads should be sen to. This email address is usually a specific one provided by Reynolds and Reynolds, you should reach out to their support to obtain it.
Which entity concepts we support for Reynolds and Reynolds FOCUS CRM
With LeadsBridge you may use these entity concepts for Reynolds and Reynolds FOCUS CRM.
Lead
Someone that's interested in your product or service.
Common questions for Reynolds and Reynolds FOCUS CRM
How can I add the lead source?
To indicate the lead source for your leads you should use the provider ›› name and prospect ›› id [source] fields present in the integration configuration.
How many characters are allowed on the phone field?
Reynolds & Reynolds only accepts up to 10 characters.
Phone numbers with more characters will be dropped by the CRM.
What is the exact format allowed by the phone field on R&R CRM, does it allow special characters (i.e. + or - )?
There cannot be a + at the beginning of the number, however special characters can appear in the later portion of the number. You are allowed to use dashes ( - ) between numbers.
Do you need help?
Here some additional resources:
- LeadsBridge KNOWLEDGE BASE
- Contact support from your account clicking on the top right Support button
