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  1. Integrate Welcome SMS with LeadsBridge

Integrate Welcome SMS with LeadsBridge

Welcome SMS, or SMS to lead, allows you to send a text message to reach your new leads

Welcome SMS, or SMS to lead, allows you to send a text message to reach your new leads automatically, combining the already higher open rates of welcome messages with an average of 90% open rates of text-messaging.

In this article, you'll learn how to connect your LeadsBridge account with Welcome SMS.

Connect Welcome SMS integration

  1. Head over to the left sidebar and click on Integrations
  2. Click on the Add New button
  3. Enter a recognizable name for your integration
  4. Click on the Browse button
  5. Select "Welcome SMS" from the providers list
  6. Click on the Next button
  7. Enter Send SMS from to connect Welcome SMS with LeadsBridge
  8. Click on the Finish button

How to get the Send SMS from

Send SMS from is the sender's phone number of your Welcome SMS.
You may even enter a text as the SMS sender, like your name or your company name (for example: ACME Company); obviously, leads will not be able to reply to you.

We suggest using your phone number, or a designated one so your leads can reply and get in touch with your company after receiving the SMS.

The phone should be written with the +CAT format, as per the example below.

DISCLAIMER: If the receiver number is from the US or Canada, the sender's phone number will not be visible in accordance with their national legislation.

Which entity concepts we support for Welcome SMS

  1. Sms

    SMS (short message service) is a text messaging service component of most telephone, internet, and mobile-device systems.

Common questions for Welcome SMS

How do I define the Welcome SMS body?

The Welcome SMS body is defined inside the bridge settings, at the Destination step level. Create the bridge or open an existing one to edit your text message.

You may use different short codes to add dynamic content to the message you are collecting through your form.
Assuming you are asking "Name", "Surname", "Email", "Phone", "City", "What Problem Does Your Business Solve?" information, you should write them as variables in the welcome text like:
[NAME] 
[SURNAME]
[EMAIL]
[PHONE]
[CITY]
[WHAT_PROBLEM_DOES_YOUR_BUSINESS_SOLVE]

All available variables will be suggested by the app as you can see in the screenshot below.

Can I enter a name as the SMS sender instead of using a phone number?

Yes, of course, you may enter a text as the SMS sender, like your name or your company name.

You may write for example ACME Company, however, your SMS receiver will not be able to text you back to reply to you.

DISCLAIMER: If the receiver number is from the US or Canada, the sender's name will not be visible in accordance with their national legislation.

My SMS is not arriving into destination. What could be the problem?

There are several reasons for which the SMS doesn't arrive into destination, these are the most common:
  1. The number entered is not correct
  2. The prefix is missing and the SMS provider cannot route it to the right network, make sure to use the +CAT format explained above
  3. The receiver's network has a block to automatic text messages
  4. The receiver's phone has a full memory and cannot longer receive SMS messages

Can I use a landline phone number?

You can use it only if the landline phone number it's allowed to send and receive SMS messages, otherwise you'll need to use a phone number that allows this.

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If you have any further questions regarding this matter, or if you need help to set up the connection between Welcome SMS with LeadsBridge, do not hesitate to get in touch!