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How to connect WhatConverts with Magento

Connect WhatConverts to Magento with LeadsBridge

WhatConverts » Magento

In this article, you'll learn how to set up the bridge and connect WhatConverts to Magento using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on Bridges
  2. You'll be taken to the Bridges section of your account
  3. Click on the Add New button
  4. You'll be taken to the first step of the bridge creation

Step 1: Bridge's Main information

  1. Choose a name for your bridge (this will only be visible inside LeadsBridge)
  2. You may add labels to help you identify your bridge later
  3. Choose WhatConverts as the source for your bridge
  4. Choose Magento as the destination
  5. Click on the Next button

Step 2: Setup your WhatConverts source

  1. Type in the name you'd like to call your integration
  2. Enter API Secret and API Token to connect your WhatConverts with LeadsBridge
  3. To generate your API Secret and Token, check the following documentation:( OPEN LINK)
  4. Click on the Next button

WhatConverts now requires to setup a Webhook to send lead's information to LeadsBridge.

Copy the Webhook address that you see in this step and set this endpoint inside your WhatConverts settings.

How to setup the webhook on WhatConverts

  1. In your WhatConverts Dashboard, go to the Integrations menu and select Webhooks
  2. Click on Add Webhook
  3. In the new dialog box, add the Webhook URL provided by LeadsBridge and select the Lead Types and Trigger Type for the Webhook
  4. Finally, click on Add

Before proceeding

Please make sure to send a test lead from WhatConverts. This will allow us to recognize the data you'd like to pass along and offer them as presets in the next steps of the setup.

  1. When the LeadsBridge screen is saying "Waiting for New Lead...", it means that we're ready to receive your test data
  2. Go to WhatConverts
  3. Submit a test lead
  4. Head back to LeadsBridge and check if the information has been processed correctly
  5. Click on the Next button

Step 3: Setup your Magento destination

  1. Type in the integration's name in the dedicated field
  2. Enter WSDL URL, API URL, API Username, API Key, Consumer key and Consumer secret to connect Magento with LeadsBridge
  3. When creating API roles and users it's important to select the SOAP/XML-RPC - Roles and SOAP/XML-RPC - Users menus, respectively.
  4. Click on the Next button
  5. You'll now be able to select the destination segment to send your leads to
  6. You may choose to receive an email receipt for each incoming lead.
    • Type the address(es) where you'd like to receive the receipt
    • You may also modify the Subject line of the email
  7. Click on the Next button

Step 4: Fields Mapping

Here you'll be able to map your source information with your destination fields.

You'll see a field name with the destination integration's logo at the top, this indicates the name of the field on Magento.

Underneath there's a box where you may add the information you'd like to send.

  • Check each of the Magento fields available
  • Match the information you wish to pass along from WhatConverts
  • You may type the information manually and pass them as a static value
  • Use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on
  • You may also leave blank the box of a field's information you don't want to send through

Custom Fields

  1. If you'd like to add more fields, just look at the bottom of the page
  2. Head over the "Don't find a CRM custom field?" box
  3. Select the field you'd like to add from the dropdown list
  4. Click the Add Custom Field button
  5. The field will appear above
  6. Add the desired information, as you did with the other ones

Once accomplished your desired outcome, just click Next and head to the last step.

Step 5: Test

In this final step, you'll be able to send a lead from LeadsBridge to test if the configuration works properly.

  1. To create a new test lead, fill in the required information when prompted
  2. Click Test Now
  3. To test with a real lead, switch the toogle to "Test with existing lead".
  4. Click Sync Now along the lead you'd like to send
  5. If you did everything right the button will turn green, meaning your lead was synced successfully and the integration is ready
  6. Click Finish to save your settings and turn active your bridge

That's all! Congratulations.

You'll be redirected to the bridges section of your account with a green success message at the top right of the page and your bridge will now be active.

Have you got some questions?

You may want to take a look at the common questions on the respective integration's documentation.

If you have any other questions, or need help to configure your bridge from WhatConverts to Magento with LeadsBridge, do not hesitate to contact our Support!