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How to connect WishPond with Vcita

Connect WishPond to Vcita with LeadsBridge

WishPond » Vcita

In this article, you'll learn how to set up the bridge and connect WishPond to My CRM Example using LeadsBridge.

How to set up your bridge step-by-step tutorial

Before you start

  1. Head over to the left sidebar and click on the Create new Bridge green button
  2. You'll be taken to the first step of the bridge creation

Step 1: Choose the apps you want to connect

  1. Choose WishPond as the source for your bridge
  2. Choose Vcita as the destination for your bridge
  3. Click on the Continue button
  4. At this point you can choose a name for your bridge (this will only be visible inside LeadsBridge and you can also edit it later)

Step 2: Configure your WishPond with Vcita

Step 2.A: Setup your WishPond integration

  1. Click on Connect WishPond
  2. Click on Create new integration to connect your WishPond (or select an existing one from the dropdown if you already connected it)
  3. A popup wil be opened where you can authorize the WishPond integration
  4. Fill API Key field to connect WishPond with LeadsBridge
  5. Click on the Authorize button
  6. You can choose a name for this WishPond and LeadsBridge integration (you can also edit it later)
  7. Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
  8. Now that your WishPond is connected, you can continue with the set-up of your bridge

Step 2.B: Configuration details for WishPond

Other Info

The WishPond API lets you track users’ activities across your website, backend systems, and the Wishpond pages. You can find more information here: ( Learn more)

Step 2.C: Setup your Vcita integration

  1. Click on Connect Vcita
  2. Click on Create new integration to connect your Vcita (or select an existing one from the dropdown if you already connected it)
  3. A popup wil be opened where you can authorize the Vcita integration
  4. Fill API Token field to connect Vcita with LeadsBridge
  5. Click on the Authorize button
  6. You can choose a name for this Vcita and LeadsBridge integration (you can also edit it later)
  7. Once done, click on Continue button and you will get back to the bridge experience where you could choose additional integration settings
  8. Now that your Vcita is connected, you can continue with the set-up of your bridge

Step 2.D: Configuration details for Vcita

How to get API Token

In order to get your API Token you should follow the steps below:
1. Log into your vCita account
2. Click on Settings on the left menu
3. Then, click on Integrations, under OTHER SETTINGS column

4. Go to Webhooks and click on CONNECT

5. Copy your API Token and paste it into your vCita integration within LeadsBridge

Step 2.E: Email Receipt (Optional)

You may choose to receive an email receipt for each incoming lead.

  • Type the address(es) where you'd like to receive the receipt
  • You may also modify the Subject line of the email

Step 3: Fields Mapping

Here you'll be able to map your WishPond information with your Vcita fields.

  1. You will have Vcita fields on the left. Match the information you wish to pass align from WishPond
  2. Based on Vcita functionality, some fields might be required; if this is the case, you can identify those fields with a * (star), so be sure to map all them
  3. You can also use the functions to customize information like reformatting dates and times or modifying text, phone numbers and so on.
  4. You may leave blank the box of a field's information you don't want to send through. Clicking on the Show unmapped fields button you will have visibility on all the available fields still not mapped

Step 3.A: Leads Filter (Optional)

If you'd like you could add a filter for incoming leads. This filter will sync only leads that meet the configured conditions

  1. Click on the link Add Filter for Incoming Leads on the top left
  2. A popup wil be opened where you can configure the filter
  3. You can define a series of condition to filter the leads. The lead will be synced only when all the conditions will be met
  4. Once finished, click the Save Changes button to switch back to the Fields Mapping to continue with the bridge configuration

Step 3.B Test Connection (Optional)

Once you’ve mapped all the fields that you need, if available, you can run a test of your connection by clicking on the Test Connection button.

Step 4: Save and Publish

  • Click on the Save and publish button

Congratulations! Now your bridge is up and running

Do you need help?

Here some additional resources:

  • WishPond documentation page and common questions
  • Vcita documentation page and common questions
  • LeadsBridge KNOWLEDGE BASE
  • Contact support from your account clicking on the top right Support button

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