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What is 17hats
17hats is a cloud-based business management platform that automates the entire business process. 17hats is aimed at a wide range of small companies and provides tools that allow you to manage various operations such as planning, billing, meetings and much more.
Benefits of using 17hats
17hats ensures that companies focus primarily on work by automating critical business activities and allows users to create new leads in seconds.
Why should I use 17hats
The intuitive 17hats user interface helps users to instantly respond to customer requests in order to improve relationships with them.
What is Oracle Service Cloud
Oracle Service Cloud is a corporate-scale contact center suite and customer support software. The platform consists of the Oracle RightNow suite of applications that facilitate social, web and contact center services.
Benefits of using Oracle Service Cloud
Oracle RightNow Web Experience offers a self-service platform, accessible through email, mobile, web, and chat, helping users deliver a unified, cross-serving service to their customers. RightNow Social Experience is an app that enables brands to manage their social interactions and to provide support across social networks. RightNow Contact Center Experience provides end-to-end management of the entire customer journey by unifying knowledge, customer records, and interaction history.
Why should I use Oracle Service Cloud
RightNow Policy Automation allows users to offers personalized customer service by setting custom policies for the services they provide through face-to-face channels, call center, and self-service. RightNow Engage provides marketing automation and analytics to improve the customer experience. You can use it to offer personalized, timely communications and obtain access to real-time actionable insights.
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