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Aircall is an innovative electronic phone system that facilitates communication with clients for businesses and offers a wide range of useful features.
Staying in touch with clients is an integral part of successful customer support. Any SMB company, as well as a large corporation and enterprise, needs a quality phone system to let its customers contact them with ease. Aircall integrations are a perfect solution that will enable effective and easy communication with audiences to support them and provide the assistance needed in no time.
CRM integration Aircall gives businesses access to advanced phone features and allows them to have conversations with clients throughout the world. With Aircall integrations, it’s possible to provide smooth and effective customer support with toll-free numbers. The system enables live call monitoring as well as offers convenient, customized IVR menus.
With this platform, a company can record calls to check out the support quality and ensure customers receive only qualified help. In case a team member gets customer’s sensitive information that needs to stay confidential, it’s possible to put the call recording on a quick pause to protect this data.
If the day is rather busy, a team can still handle all the conversations effectively as a support manager can put a call on hold to react to new incoming calls. Also, Aircall enables a support representative to save time and call a customer in a single click instead of dialing the whole number. Call routing based on location or language will be a perfect solution, and all calls will be assigned to the right support team.
Computer telephony integration has been made possible to maintain excellent customer support and improve productivity. The Aircall admin board enables teams to control all integrations on one single dashboard and easily manage settings.
Support managers can easily tag clients after each call to make the next conversation more personalized and helpful. Also, there are customizable filters that allow customer support representatives to find the right customer with no delay easily.
If a team member is not in the office, but a call is essential, it’s possible to forward it to their cell phone and not to miss a conversation. Aircall integrations can make the workflow even more productive. With loud call ring and desktop notifications, no more calls will be lost. Voicemail record is also possible when a team doesn’t work. Greet customers even if a company is away.
CRM integration Aircall will be an excellent solution for eCommerce businesses that can easily book meetings and close deals with amazing features like quick dialer and real-time coaching.
The main thing to mention about CRM integration Aircall is that a team can download the tool on any device of their preference. It’s possible to use it on a desktop, cell phone, or even get a Google Chrome extension to access it in no time.
Aircall integrations with LeadsBridge will enable companies to provide their clients with excellent customer support with an even more extensive range of features and tools for successful communication.
It takes a few seconds to set up the system as it’s a cloud-based solution accessible to anyone. Conversations with clients will be easier than ever with CRM integration Aircall.
With advanced analytics, it’s possible to get a quick yet deep insight into all activities, discover the key metrics, and evaluate the overall success level through all the visual charts and graphs.
Aircall Hubspot integration and integration with other popular applications and services allow businesses to make the workflow as easy and convenient for a team as possible.
Want to get the most out of Aircall? Here's the always-updated list of the best integrations available for Aircall and LeadsBridge