Streamline your data management process with the AskNicely + Instagram Custom Audiences integration

AskNicely is a SaaS platform that helps companies to offer good experiences to every customer, always taking advantage of the Net Promoter Score. Some companies such as Apple, Amazon and Zappos rely on Net Promoter Score (NPS) to discover the proactive world and which customers think and act concretely on that feedback.

AskNicely tracks Net Promoter Score on a daily basis and drives word of mouth referrals for your brand. Conventional survey products are the wrong tool for customer feedback - they take too much effort and provide too few responses which come too late to do something about it.

AskNicely solves this with an automated, one click customer experience that gets a 4-6x more responses and has clever tools to put things right for detractors and spread the word of mouth of your promoters.

Instagram Custom Audiences is a type of audience that you can create starting from your existing customers. You can target ads to the public you've created on Facebook, Instagram and Audience Network.

You can create an Instagram Custom Audiences to reach people who’ve already interacted with your business, or a lookalike audience to reach new people on Facebook who are similar to your most valuable audiences. Thanks to Instagram Custom Audiences, the advertisers can decrease their marketing costs and improve the effectiveness of their campaigns.

Moreover, you can upload, copy and paste or import your customer list in hash format: this data will be used to find the correspondence between the people on your list and the people on Facebook and Instagram.