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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Activix CRM
Activix CRM is a Customer Relationship Management software designed to help you connect with your leads and clients in order to move them through your sales pipeline. Based on solid automotive experience, Activix CRM is setting industry standards for phone calls and online applications.
Benefits of using Activix CRM
Through the PerfecTel and PerfecWeb divisions, Activix CRM offers innovative training and assessment solutions and management tools that significantly increase the results of incoming and outgoing calls and online requests. Thanks to its unique approach to continuous training and assessment, Activix allows you to integrate all sales steps, techniques and customer service to maintain long-term gains. It also maximizes the potential of your customer contacts by increasing the performance of your employees and reaching the highest levels.
Why should I use Activix CRM
Thanks to this system you can quickly increase customer satisfaction and profitability. Activix also offers the implementation of software and customized solutions for customer contact management (CRM).
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leads with Desk
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