Generate more leads with the Desk + Bitrix24.com integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

Bitrix24 is a popular project management tool. This app offers tools like CRM, project management, time management, document management, and tasking in a social style environment. That includes content sharing, instant messaging, comments, liking, and user profiles.

Bitrix24.com makes communications simple with social features such as comments and liking, and automated processes like notifications assisted reporting, and subscriptions to groups or discussions. Moreover, Bitrix24.com offers practical solutions to manage a company online. There are precise and flexible tools for each operation such as tasks, sales processing, and reports.

A good reason to use Bitrix24.com is the unified platform that provides for files, projects, messages, activities, and contacts. Using Bitrix24.com, you can immediately use the platform by registering an account and inviting your colleagues. All data collected by the Bitrix24.com platform can be easily tracked via Activity Stream by all team members, to allow more productive work.