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Bitrix24 is a software of Bitrix, Inc., a private company based in Alexandria, Virginia, USA.

What is Bitrix24 used for? Bitrix24 is a customizable, scalable, and affordable all-in-one platform containing tools like CRM, project management, time management, document management. As said, Bitrix24 is known for its CRM application, which is integrated with other modules such as communication, activities and projects, contact centers, and website builders. Exceptional features are now shared among the modules. The continuous improvements of the application, have made Bitrix24 a robust platform, especially for medium and large businesses. It can also find space for small businesses, thanks to its free plan for up to 12 users, an essential solution for small businesses.

How to use Bitrix24? Bitrix24 offers truly remarkable ease of use; to register on the platform, users will need to register an account via email and then invite their colleagues. Through Activity Stream, all team members can track activities and work effectively together to advance the project.

Bitrix24 leading solutions include social networks, activities and projects, CRM, document management, file sharing, calendar and planning, sales team management, email, telephone, and human resource management. Just to make a complete Bitrix24 overview, it’s important to say that Bitrix24 also has a mobile solution that works on smartphones or tablets, whether it is Android, iPhone, or iPad.

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As mentioned before, users can start with a free plan with all the essential tools and features like 12 users, online storage, and collaboration tools. Premium cloud-hosted plans are highly scalable for access to all devices. Moreover, an on-premise solution is also available for complete data control, access to source code, and a range of additional tools.

The different departments of a company use different software solutions. So there is a high possibility that users may have to invest in multiple platforms such as CRM systems, PM applications, marketing software, and internal communication tools. To help to save money and optimize the whole process, Bitrix24 offers over 30 tools in one convenient interface. In this way, it is possible to respond to the various needs of operations without having to implement numerous software solutions.

Bitrix24 integration supports real-time communication so that users can quickly get in touch with employees and investors when you need to decide on specific aspects of the operations. Whether it's group chat or video conferencing, this tool can support various communication channels.

Bitrix24 also offers a tool called Company Pulse, which allows users to identify the most proactive employees quickly. The gamification tools provided by Bitrix24 help people gain recognition, which in turn increases employee engagement.

Also, the Bitrix24 task automation helps to automate the workflow and help you increase efficiency in working on large projects and activities. However, this feature is available to Bitrix24 Professional plan subscribers only. features:

  • File Sharing and Collaborations

    Bitrix24 gives a unified platform for all the files, projects, messages, tasks, and contacts. In this way, it’s possible to immediately use the platform by simply registering for an account and then inviting colleagues.

  • Real-Time communications

    Bitrix24 supports real-time communication so that users can quickly get in touch with employees and investors when you need to decide on specific aspects of the operations.

  • Contact center

    Bitrix24 provides real-time support through the most popular communication channels like the social network, messenger, telephone, email, or live chat.


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