Generate more leads with the Desk + BlueJeans Events integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

BlueJeans Events combines the best in real-time video conferencing, content sharing and live streaming in one easy-to-use service that connects and engages everyone. With BlueJeans Events you are able to host and manage live interactive events, town halls and webcasts for a wide audience all over the world.

You can interact actively with an audience of any size because BlueJeans Events offers a whole new level of interactivity for all-hands meetings, webinars and webcasts. Engage up to 15,000 attendees with immersive videos, questions and answers, surveys and large meeting controls.

In addition, with BlueJeans Events you can take your marketing Webinar to a higher level, engage customers and potential customers with a modern and interactive webinar experience that brings, together, HD video with questions and answers, surveys and rich moderator controls. Finally with BlueJeans Events, you can turn online training and training events from one-way webcast to interactive learning experiences involving students through immersive videos, sharing audio and audio content, multi-way exchange of ideas, Q & A and surveys.