Generate more leads with the Desk + CDK Global Autoline integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

CDK Global is the leading provider of technology and business solutions for the automotive retail industry. Autoline DMS (Dealer Management System) is the market leader and has more production interfaces than any other DMS.

Reaching your business goals is easier with CDK Global as Autoline's DMS provides the tools you need to increase your profits, increase revenue, increase productivity, reduce expenses and increase customer satisfaction in every area of your business. All from a single system.

Autoline is a flexible and scalable solution that can support the day-to-day management of an entire dealership, from small single site operations to multi-site, multi-franchise organizations and everything in between. CDK Global has extensive experience in the automotive industry, which is essential to support your business.