Generate more leads with the Desk + Dominion Dealer Solutions integration

Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.

Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.

Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.

Dominion Dealer Solutions is an end-to-end technology specifically designed for dealers which lets you control and manage your business effortlessly, in order to achieve more results in terms of efficiency, productivity and sales.

Dominion Dealer Solutions, in fact, provide a wide range of products and services that allow you to stay connected to your team and employees, define your sales processes and take care of your customers. Dominion Autobase CRM and Dominion Web Control (™) The Dominion Autobase CRM is the tool that helps auto dealers generate profitable customer relationships. Dominion Web Control (™) is the tool designed to manage your internet leads, certified by every car manufacturer, which “brings your customers from internet to your showroom”.

Through these tools,you can track and manage your sales process and take the right decisions day-by-day, increasing your closing rates. By planning the marketing activity and sharing the processes with your team, in every moment you can identify the next step that brings each customer closer to the sale. A built-in reporting tool let you track the results and evaluate your lead and sales team performance. By having a detailed overview of such activities, the process of optimizing your employees’ work becomes much easier.