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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is Repsly
Repsly is a B2B software services company that provides retail execution software that enables CPG teams to perform data-driven insights and get peak performance in the field.
Benefits of using Repsly
The Repsly dashboard provides teams with the data they need to discover retail opportunities and the tools they need to deploy their team, to take the right actions in the store. Repsly Best-in-Class mobile app allows retail specialists to have the greatest possible sales impact while providing representatives with the customizable data collection tools they need to report information in real time from the field.
Why should I use Repsly
Repsly is the only retail solution that centralizes brand sales, field activity, and in-store data, linking store-level activities with their sales impact. Over 1,000 field teams in over 80 countries lead execution and field sales with Repsly.
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