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What is Desk
Desk is a salesforce customer support software designed to help small businesses help and connect with their customers, in order to make them happy and satisfied. Desk is a Salesforce tool that empowers your ability to provide a quick and efficient support to your audience. Thanks to its out-of-the-box support tool, you can easily and successfully manage every case and make better decisions, by bringing all your data in one place and get the insights you need to grow your business.
Benefits of using Desk
Desk is designed as a scalable tool, in order to let you focus on what matters for your business. By sharing you knowledge on a self-service site, you’ll help customers help themselves, allowing them to find what they need without effort. Moreover, Desk help you scale your entire business as you grow, thanks to detailed overviews of your customers base. In order to take the most out of your desk account, you can integrate it with your favorite business tool, to improve email marketing, social media marketing and increase your sales volume.
Why should I use Desk
Desk works on mobile, and it allows you and your team members to help customers wherever you are, respond to customer requests, and collaborate together with your team. Its simple and intuitive interface allows agents support customers without technical obstacles. Reporting and analytics tool let you get the answers you need about your supporting performance, customer satisfaction and much more, thanks to advanced and detailed business insights accessible from everywhere.
What is VinSolutions
VinSolutions is a customer relationship management platform specifically designed for automotive businesses. Thanks to this software, you can connect with your audience, engage your leads and increase your sales volume. With VinSolutions, the car-buying process is made simple. The CRM, in fact, allows you to get the data you need to address the potential clients in perfect timing, with the right follow up.
Benefits of using VinSolutions
Moreover, you can bring your customers back to your dealership, by setting up one or more follow up campaigns that nurture them and increase your customers lifetime value. By doing so, you’ll be able to make more sales and offer your services, while maintaining a great relationship with your clients.
Why should I use VinSolutions
VinSolutions Connect CRM boosts the productivity of your entire team, by monitoring your sales staff activity and assigning them the right tasks. Moreover, the CRM allows you to segmentate your customers’ database and personalize their experience, focusing on their specific needs and desires.
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leads with Desk
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