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What is Helpscout
Help Scout is a simple customer service software that allows businesses to make more human and personal every customer service interaction. Nowadays, a personal touch with the companies may significantly increase your sales volume. That’s why Help Scout helps companies of any size grow their business, by connecting with their audience, where other help desks couldn’t.
Benefits of using Helpscout
Help Scout allows you to scale your results, by providing a wide range of automated actions that enable you to reduce your customer support efforts. In fact, keeping your customer service and support human and personal doesn’t mean that everything needs to be manual or live. Help Scout lets you define repeatable automation tasks based on users’ actions, by setting up simple and visual workflows.
Why should I use Helpscout
With Help Scout you can create multiple mailboxes for different shared email addresses. By doing so, you can work seamlessly across departments and manage several businesses and brands through just one account. Help Scout empowers the collaboration within team members and employees, by keeping everyone working on the same page and see other people’s activity in real-time. This improves your team’s productivity, avoids double tickets and makes your customers happy!
What is JobScore
JobScore is a cloud-based candidate tracking system and is designed for businesses of all sizes. Product features include job posting, social media recruitment, and database recovery to store applications, reports, and analytics from previous candidates.
Benefits of using JobScore
JobScore offers career site management, which provides users with pre-built templates for website creation. In addition, users can add video and image files to websites. The product also offers automatic job posting, which allows users to connect with different job boards such as Indeed, craigslist and recruit.net and publish jobs within the system.
Why should I use JobScore
JobScore includes interview scheduling, which allows users to integrate their own calendar and view schedules on the calendar. Users can also set reminders based on interview times. JobScore offers a job application form that allows users to create job application forms where candidates can fill out profiles and attach their resume.