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What is Helpscout
Help Scout is a simple customer service software that allows businesses to make more human and personal every customer service interaction. Nowadays, a personal touch with the companies may significantly increase your sales volume. That’s why Help Scout helps companies of any size grow their business, by connecting with their audience, where other help desks couldn’t.
Benefits of using Helpscout
Help Scout allows you to scale your results, by providing a wide range of automated actions that enable you to reduce your customer support efforts. In fact, keeping your customer service and support human and personal doesn’t mean that everything needs to be manual or live. Help Scout lets you define repeatable automation tasks based on users’ actions, by setting up simple and visual workflows.
Why should I use Helpscout
With Help Scout you can create multiple mailboxes for different shared email addresses. By doing so, you can work seamlessly across departments and manage several businesses and brands through just one account. Help Scout empowers the collaboration within team members and employees, by keeping everyone working on the same page and see other people’s activity in real-time. This improves your team’s productivity, avoids double tickets and makes your customers happy!
What is Wufoo Forms
Wufoo is a web application which intends to simplify forms. Forms can generally be tedious to work with. You'd have to write the XHTML/CSS for the form elements, set up the back end code to capture all the data and then work on generating usable reports for it. Wufoo simplifies this entire process right from form creation to integrating it within your site through extensive theme support to producing pretty, usable reports for you to parse your data. It even does a lot of advanced stuff, including web hooks and a proper API to access the collected data.
Benefits of using Wufoo Forms
Wufoo enables you to create online forms within seconds, being able at the same time to customize and design those forms the way you like them to be. Once created, all of your forms can be shared with colleagues, or simply linked to the app’s pages or embedded directly on your website. A set of excellent REST APIs is also available to simplify the procedure. When your data arrives to the system, you will be immediately notified upon it by the vendor, and be enabled to set up real time reports for the purpose. The system will offer you more than 400+ customizable and professional templates and themes to choose from, together with the unique possibility to build ones of your own using the app’s intuitive drag n’ drop interface. You can also use the set of custom rules to create dynamic forms that will follow logic that you’ve specified.
Why should I use Wufoo Forms
Through Wufoo, you can start accepting online payments within minutes using a Wufoo-powered form. Collect secure online payments in a snap. Easily hook up your forms with trusted payment merchants like Authorize.net, Stripe, and PayPal. Wufoo enables you to analyze and track the results. Create dynamic visualizations made up of your own graphs, charts, and key metrics. Understand your data and track performance. Stay organized and informed with the app’s dynamic analytics dashboard. Build shareable, password-protected reports to deliver deep business insights. Finally, security won’t be an issue. You can rely on the vendor to protect your data and keep it clean. The vendor takes your security seriously and uses measures like 256-bit SSL encryption and smart captcha to protect your data from spammers and hackers.