Streamline your data management process with the Kayako + Facebook Conversions API integration

Kayako is a leading help desk and customer service software for businesses and enterprises. The platform unifies your email, social, and live chat conversations together in just one place, making it simple to connect with your audience and provide first-class customer service. Moreover, Kayako helps customer support teams be more productive and improve customer loyalty, by offering a quick, simple and effective support, because the help desk software is specifically designed for modern businesses who want to grow personal customer relationships.

Traditional help desks miss very important features that make unhappy and frustrated customers and team members. With Kayako, everything in managed in one place, so there’s no risk to leave unreplied messages. Employees, managers and team members have the entire business under control, 24/7, and they can easily pick up a ticket or delegate.

Customer support teams need a well-organized, collaborated workspace. Kayako provides team members the ability to send and receive emails through a simple, shared inbox. Moreover, through the live chat, you can engage your customers and respond in real-time to their inquiries, in order to drive more sales. Kayako allows you to see real-time customer activity, in order to offer a tailored, faster and helpful support.

Facebook Conversions API is a Facebook business tool that allows users to share key Web and offline events or customer actions, directly from its servers to those of Facebook.

Facebook Conversions API works with Facebook Pixel to improve the performance and measurement of Facebook advertising campaigns.

Facebook Conversions API allows users to send web events from their servers directly into Facebook. Moreover, Server Side events are linked to a pixel and are processed as browser pixel events. This means that server-side events are used in the measurement, reporting, and optimization in the same way as browser pixel events.