Does LiveAgent integrate with Activix CRM? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Activix CRM
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Activix CRM
Activix CRM is a Customer Relationship Management software designed to help you connect with your leads and clients in order to move them through your sales pipeline. Based on solid automotive experience, Activix CRM is setting industry standards for phone calls and online applications.
Benefits of using Activix CRM
Through the PerfecTel and PerfecWeb divisions, Activix CRM offers innovative training and assessment solutions and management tools that significantly increase the results of incoming and outgoing calls and online requests. Thanks to its unique approach to continuous training and assessment, Activix allows you to integrate all sales steps, techniques and customer service to maintain long-term gains. It also maximizes the potential of your customer contacts by increasing the performance of your employees and reaching the highest levels.
Why should I use Activix CRM
Thanks to this system you can quickly increase customer satisfaction and profitability. Activix also offers the implementation of software and customized solutions for customer contact management (CRM).
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ProdeCASA is a land development and Real Estate agency in Panama City. The goal of ProdeCASA was to generate leads for Real Estate in Panama City, thanks to LeadsBridge ProdeCASA was able to improve their ROI up to +500%