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Generate more leads with the LiveAgent + Aircall integration
LiveAgent / Aircall
Integrations

Streamline your data management process with the LiveAgent + Aircall integration

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Does LiveAgent integrate with Aircall? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Aircall

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Aircall

AirCall is a call center software and call center app that empowers your sales and support teams to handle every call with the platform’s desktop and mobile apps. Its intuitive dashboard is designed to make the job easier for each member of your team. At the same time, you can easily add and remove users in order to empower your team’s productivity.

The call center solution helps you provide a better customer service for your prospects and clients. You can quickly invite your agents and organize your workflows without effort. Aircall allows you to track your phone performances, thanks to the call center analytics that give you insights and data on agent and team productivity. You can even monitor your team’s activity in real-time, so you’ll be able to have everything under your control in order to get the most out of your calls.

Aircall can cross-reference the data with your favorite Customer Relationship Management and Helpdesk tool, in order to understand exactly how the calls affect your sales and marketing processes. Aircall, in fact, integrates with the most used CRMs and helpdesk platform such as Intercom, Pipeline, SalesForce, Hubspot, Slack and much more. Aircall is an international platform: within seconds, you can log in to the software and create numbers in more than 40 countries.


What you can do with LiveAgent and Aircall

Create new Aircall contacts with LiveAgent

Create new Aircall calls with LiveAgent

Update Aircall contacts with LiveAgent

Update Aircall calls with LiveAgent


Other popular Aircall integrations offered by LeadsBridge

No integration available but…
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