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What is Aircall
AirCall is a call center software and call center app that empowers your sales and support teams to handle every call with the platform’s desktop and mobile apps. Its intuitive dashboard is designed to make the job easier for each member of your team. At the same time, you can easily add and remove users in order to empower your team’s productivity.
Benefits of using Aircall
The call center solution helps you provide a better customer service for your prospects and clients. You can quickly invite your agents and organize your workflows without effort. Aircall allows you to track your phone performances, thanks to the call center analytics that give you insights and data on agent and team productivity. You can even monitor your team’s activity in real-time, so you’ll be able to have everything under your control in order to get the most out of your calls.
Why should I use Aircall
Aircall can cross-reference the data with your favorite Customer Relationship Management and Helpdesk tool, in order to understand exactly how the calls affect your sales and marketing processes. Aircall, in fact, integrates with the most used CRMs and helpdesk platform such as Intercom, Pipeline, SalesForce, Hubspot, Slack and much more. Aircall is an international platform: within seconds, you can log in to the software and create numbers in more than 40 countries.
What is Facebook Custom Audiences
Facebook Custom Audiences are an ad targeting option that allows you to reach a defined group of users with your ads. By targeting a Custom Audience, advertisers can decrease their marketing costs and improve the effectiveness of their campaigns.
Benefits of using Facebook Custom Audiences
The Facebook Custom Audiences allows you to reach and reconnect with customers you already know through Facebook Ads. A personalized audience is a list, or group, created by Facebook, based on people who have previously shown interest in your website, company, product, app or services.
Why should I use Facebook Custom Audiences
With Facebook Custom Audiences it is also possible to create a Facebook Custom Audiences of people uploading a customer list (CSV file). By doing so, businesses can reach their leads and clients while they are browsing on Facebook, in order to run a nurturing campaign and offers, with the aim to increase their customers' lifetime value.