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Generate more leads with the LiveAgent + Bitrix24.com integration
LiveAgent / Bitrix24.com
Integrations

Streamline your data management process with the LiveAgent + Bitrix24.com integration

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Does LiveAgent integrate with Bitrix24.com? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Bitrix24.com

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Bitrix24.com

Bitrix24 is a popular project management tool. This app offers tools like CRM, project management, time management, document management, and tasking in a social style environment. That includes content sharing, instant messaging, comments, liking, and user profiles.

Bitrix24.com makes communications simple with social features such as comments and liking, and automated processes like notifications assisted reporting, and subscriptions to groups or discussions. Moreover, Bitrix24.com offers practical solutions to manage a company online. There are precise and flexible tools for each operation such as tasks, sales processing, and reports.

A good reason to use Bitrix24.com is the unified platform that provides for files, projects, messages, activities, and contacts. Using Bitrix24.com, you can immediately use the platform by registering an account and inviting your colleagues. All data collected by the Bitrix24.com platform can be easily tracked via Activity Stream by all team members, to allow more productive work.


What you can do with LiveAgent and Bitrix24.com

Create new Bitrix24.com contacts in lead sources with LiveAgent

Create new Bitrix24.com contacts in deal stages with LiveAgent

Create new Bitrix24.com contacts with LiveAgent

Create new Bitrix24.com leads in lead sources with LiveAgent

Create new Bitrix24.com leads in deal stages with LiveAgent

Create new Bitrix24.com leads with LiveAgent

Create new Bitrix24.com deals in lead sources with LiveAgent

Create new Bitrix24.com deals in deal stages with LiveAgent

Create new Bitrix24.com deals with LiveAgent

Create new Bitrix24.com companies in lead sources with LiveAgent

Create new Bitrix24.com companies in deal stages with LiveAgent

Create new Bitrix24.com companies with LiveAgent

Update Bitrix24.com contacts in lead sources with LiveAgent

Update Bitrix24.com contacts in deal stages with LiveAgent

Update Bitrix24.com contacts with LiveAgent

Update Bitrix24.com leads in lead sources with LiveAgent

Update Bitrix24.com leads in deal stages with LiveAgent

Update Bitrix24.com leads with LiveAgent

Update Bitrix24.com deals in lead sources with LiveAgent

Update Bitrix24.com deals in deal stages with LiveAgent

Update Bitrix24.com deals with LiveAgent

Update Bitrix24.com companies in lead sources with LiveAgent

Update Bitrix24.com companies in deal stages with LiveAgent

Update Bitrix24.com companies with LiveAgent


Other popular Bitrix24.com integrations offered by LeadsBridge

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