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Generate more leads with the LiveAgent + FLG integration
LiveAgent / FLG
Integrations

Streamline your data management process with the LiveAgent + FLG integration

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Does LiveAgent integrate with FLG? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and FLG

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of FLG

FLG is the complete customer engagement platform for creating personalised customer experiences and driving sales at any scale.

Keep track of progress FLG lets you maximize conversions by instantly connecting your leads to the right agent or team member who respond to their specific needs and desires. Increase your lead generation Thanks to the API technology, you can capture leads from every source, web forms, lead providers and much more. Track your results If you acquire leads from different sources, FLG enables you to track which sources are performing and which not. This avoids you wasting money in services that don’t provide you enough ROI, focusing on what really work for your business.

Segment your audience If you really want to take the most out of your marketing and sales processes, you need to understand exactly what your leads want. With FLG, you can create segments of your audience based on data and activities. Fully integrated email and SMS Thanks to FLG, your agents can choose to manage the assigned leads through the channel that fits best for them.


What you can do with LiveAgent and FLG

Create new FLG contacts in forms with LiveAgent

Update FLG contacts in forms with LiveAgent


Other popular FLG integrations offered by LeadsBridge


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