Does LiveAgent integrate with Ford Direct? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Ford Direct
What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Ford Direct
Ford Direct CRM is an intelligent and intuitive CRM for dealerships, that enables you to easily manage back end and front-end activities of your business. Connect with your audience Ford Direct CRM helps you connect with your customers and prospects, by creating email marketing campaigns or sending them text messages to encourage their response and increase conversions.
Benefits of using Ford Direct
anage your sales process Ford Direct CRM allows you to manage your entire sales process, defining tasks, pipelines and activities that better fit your clients’ needs. Manage your leads from multiple sources Ford Direct allows you to manage leads from different sources by using a single platform, helping you clarify all your marketing activities. By handling your sales process, you’ll be finally able to focus on what really matters for your business: sell cars.
Why should I use Ford Direct
Ford Motor Company integration Ford Direct is directly integrated with Ford Motor Company and other FordDirect marketing services.
Create new Ford Direct
leads with LiveAgent
Update Ford Direct
leads with LiveAgent
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