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Generate more leads with the LiveAgent + Pipedrive integration
LiveAgent / Pipedrive
Integrations

Streamline your data management process with the LiveAgent + Pipedrive integration

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Does LiveAgent integrate with Pipedrive? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Pipedrive

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Pipedrive

Pipedrive is a sales management tool that helps you make more sales and organize your entire sales team, in order to boost your business’ productivity without effort. Pipedrive, in fact, is a type of CRM that everyone can use, thanks to its easy interface.

With Pipedrive, you can: Manage your sales process Sometimes manage all your clients is hard, especially if you work with a busy sales team. Pipedrive helps you manage and track your sales activities. By using Pipedrive, you can record all your offers, deals, and the conversations with clients involved in the deal. With the sales process management tool, you can discover which activity needs your attention and prioritize the tasks.

Pipedrive is easy to use and is made to be used by your entire team, so it’s very easy to use and it requires no technical skill. All businesses can customize their Pipedrive’s interface and integrate it with other tools, in order to meet their specific needs and desires.


What you can do with LiveAgent and Pipedrive

Create new Pipedrive people in pipelines with LiveAgent

Create new Pipedrive people in deal filters with LiveAgent

Create new Pipedrive people in people filters with LiveAgent

Create new Pipedrive participants in pipelines with LiveAgent

Create new Pipedrive participants in deal filters with LiveAgent

Create new Pipedrive participants in people filters with LiveAgent

Update Pipedrive people in pipelines with LiveAgent

Update Pipedrive people in deal filters with LiveAgent

Update Pipedrive people in people filters with LiveAgent

Update Pipedrive participants in pipelines with LiveAgent

Update Pipedrive participants in deal filters with LiveAgent

Update Pipedrive participants in people filters with LiveAgent


Other popular Pipedrive integrations offered by LeadsBridge

No integration available but…
Send us a request and we’ll put on our integration roadmap!


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