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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Realty Juggler
RealtyJuggler is a cloud-based customer relationship management software designed for real estate agencies. Real estate professionals have been using the software to track their prospects, buyers, listings, and closings. The professional services automation software solution is easy to use, very affordable, and can be used without the need of a special training. RealtyJuggler functions as an organizer for real estate agents, helping them to manage their contacts, appointments, and leads in a master database. This database can be accessed by multiple users. The software supports smartphone synchronization, which enables users to automatically change and update information in the database from other organizers. RealtyJuggler also allows users to create task lists or task plans.
Benefits of using Realty Juggler
RealtyJuggler offers commission and rental management modules, and they are used to calculate and track commissions and to view rents, expenses, admin fees, and work orders. Sharing of databases with staff and partners, as well as, scanning of contracts and other documents are also offered by the software.The RealtyJuggler lead tracking feature is its most notable feature. Real estate software provides a database that organizes potential customers, including their phone numbers, email addresses and other information such as property addresses. With this feature, users will be able to track those who have entered an open house or buyers and sellers, who can schedule follow-up calls.
Why should I use Realty Juggler
The real estate software provides users the opportunity to better promote their listings. Offering 101 real estate flyer template designs, RealtyJuggler allows the creation of realtor flyers in just few minutes, flyers with professional designs. These template designs are suitable for all the types of listings that real estate professionals are promoting; namely, commercial listings, open houses, multiple listings, and co-listings. The templates are customizable, and they can be embedded into emails or printed with high resolution.
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