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What is LiveAgent
Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).
Benefits of using LiveAgent
All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.
Why should I use LiveAgent
Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.
What is Votenza
Votenza is a CRM and Database advertising platform specifically designed for car dealers. Thanks to a cutting-edge technology, Votenza allows you to improve your business and make more sales, by managing your leads’ database and customers efficiently.
Benefits of using Votenza
Votenza helps car dealers take the most of their marketing efforts, by targeting the right audience with the most relevant offers. Votenza supports your sales processes and enables you to empower your entire sales team. You can define a specific follow up for your prospective clients, different for each one of them and based on their preferences/behaviors.
Why should I use Votenza
Votenza allows you to manage your entire business without staying in an office. You can answer your leads from your mobile device, receive alerts and track your team’s tasks. With Votenza, you can analyze your marketing efforts and understand which are the best source of leads, in order to maximize your investments. Moreover, Votenza includes the CRM-showroom, a specific tool that enables you to manage your showroom traffic, in order to attract more people and close more deals. Logo: http://www.votenzacrm.com/
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leads with LiveAgent
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