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Generate more leads with the LiveAgent + Wintouch CRM integration
LiveAgent / Wintouch CRM
Integrations

Streamline your data management process with the LiveAgent + Wintouch CRM integration

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Does LiveAgent integrate with Wintouch CRM? Yes, thanks to our tool! LeadsBridge is a reliable integrations platform that supports you with 370 integrations. Start now connecting LiveAgent and Wintouch CRM

Quick summary of LiveAgent

Live Agent is a robust Helpdesk and live chat software, rated as the best helpdesk platform for Small and medium-sized businesses in 2017. It allows you to manage and track all communications with your customers and leads, including emails, which are automatically converted into tickets for better management, phone calls and video calls. So you can easily receive and send emails (including mass emails) from the same place. The real-time chat widget can be easily configured in order to send automatic custom invitations, based on customers’ behaviors or website url (useful for pricing pages).

All the communications between your staff and customers are recorded as “tickets”. A ticket includes emails, live chats, phone calls and other channel communications, including social media. Live Agent in fact, provides a stunning feature which allows you to help and support your customers across Facebook and Twitter. Furthermore, Facebook private messages and tweets are automatically converted into tickets, so you can easily answer them from LiveAgent and have your fans and followers under control. All your replies will be sent as tweets or private messages.

Tickets are accessible from the “Universal Inbox”, a single place where you can find all the communications. Through the “Automated Tickets Distribution” feature, you make sure that each ticket is assigned to the correct agent or department. Live Agent’s reporting system provides detailed insights and data about your agents/departments performances, rating and analytics. Live Agent integrates with several CRMs, CMS, Email Marketing software and Project Management tools.

Quick summary of Wintouch CRM

Wintouch CRM is primarily designed to run a business on IBM servers, using this CRM you will be able to gain an edge over the competition by implementing the well-integrated Wintouch CRM to load your sales and increase customer care.

Developed by Touchtone Corporation for IBM Power and PureSystems (IBM i), Wintouch CRM is a versatile CRM solution designed to deliver key benefits that will make your business more profitable and more productive.

With Wintouch CRM installed on your IBM systems and integrated with existing business data and applications, you can provide excellent customer service, make contact centers more efficient, discover new opportunities Help sales staff close deals quicker, cross-sell and up-sell products far more effectively and much more.


What you can do with LiveAgent and Wintouch CRM

Create new Wintouch CRM leads with LiveAgent

Update Wintouch CRM leads with LiveAgent


Other popular Wintouch CRM integrations offered by LeadsBridge

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