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What is LiveChat Inc
LiveChat Inc. is a live chat and helpdesk software, useful to easily manage communications and interactions with your customers. As the name itself suggests, you can communicate with your customers in real-time, providing a great customer support experience. LiveChat Inc. comes with a lot of advanced features which allow you to track everything, improve the effectiveness of your efforts and monitor all the activities.
Benefits of using LiveChat Inc
Using pre-made answers (also known as “Canned Responses”) you can save a lot of time: if you face similar questions several times, you don’t have to type the answer at any time. Just “save” the reply and recall it with a quick shortcut. You can also easily get a lot of information about your visitors and customers, such as email, location, order IDs, number of visits etc. In order to better organize the entire workflow, you can use “tags” to label similar conversations and the “filtering” options. All the chats are archived, but you will be able to quickly find conversations that include a certain keyword or phrase, also if it was handled by another agent.
Why should I use LiveChat Inc
The “Ecommerce” suite of tools, make LiveChat Inc. an added value for online retail businesses: you can easily engage your visitors immediately, as soon as they come on your website. In addition, thanks to the “Custom Invitation” feature, you will be able to identify and get in touch with potential buyers who came from a particular marketing campaign. LiveChat Inc. provides native integrations with the most common Ecommerce CMS, such as Magento, BigCommerce Prestashop and Shopify. But LiveChat Inc. also integrates with the most used CRMs, Email Marketing Software and platforms, including HubSpot, MailChimp, Salesforce and Google AdWords.
What is Bmby
BMBY is a software platform specifically designed to help real estate developers and real estate brokers manage their business from anywhere, by any device. MBMY, in fact, is a Web based, multilingual software with its own built-in CRM designed for: Marketing and sales The CRM can be used to acquire more leads and drive people through the entire sale’s process, from the first meeting to the final stage.
Benefits of using Bmby
BMBY Crm allows you to follow up prospects and easily organize your agenda. Customer support BMBY CRM offers a customer support tool which makes easier the communication between clients and realtors. Prospects, buyers and sellers Thanks to its tools, BMBY CRM can be used for prospects, buyers and sellers. The online database allows you to run every type of online advertising.
Why should I use Bmby
BMBY CRM can be integrated to your website, in order to manage and support your website visitors.
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